My Resume


JoLana M. Harkless 128 Roundtree Drive Gaston, SC 29053 jolanaharkless1975@yahoo.com CAREER OBJECTIVE To acquire a position within the administrative field, which offers potential for advancement and will allow me to utilize my knowledge and experience. SKILLS Proficient in Windows XP and Windows 2000, PowerPoint, Microsoft Access, Microsoft Excel, Microsoft Word, QuickBooks, and Data Entry; typing 50 wpm QUALIFICATIONS SUMMARY · Extensive customer service and clerical experience with a comprehensive knowledge of general ledger accounting principles. Able to communicate effectively and handle a variety of office equipment. Professional, efficient, accurate, and well organized. EXPERIENCE Babcock Center, Inc., Columbia, SC Mental Retardation Specialist I, 2003 - 2004 Assisted with personal hygiene activities, logged clients' daily activities and progress. Central South Carolina Habitat for Humanity, Columbia, SC Office Administrator, 2001 - 2002 Answered phones, prepared monthly staff meeting minutes, filed documents, prepared correspondence, created and updated database. Palmetto Richland Memorial Hospital, Columbia, SC Admissions Intern, 2001 - 2001 Filed patient ledgers, sorted and prepared patient information for delivery, drafted correspondence, assisted financial counselor with clerical duties. APAC Teleservices, Columbia, SC Customer Service Representative, 1999 - 2000 Handled incoming customer service calls, set up customer accounts, updated computerized accounts, sold long distance services. Embassy Suites Hotel, Columbia, SC Housekeeper, 1998 - 1998 Maintained sanitary work environment, attended to customer needs in a friendly and efficient manner, stocked supplies. Laura J. Hopkins, Hopkins, SC Caregiver, 1993 - 1997 Administered medications, insured proper health of patient, assisted with personal hygiene activities. EDUCATIONAL PROFILE Tidewater Tech Online, Virginia Beach, VA Associate, Applied Science in Business with a Concentration in Computer Administration, 2005 GPA: 3.81, Major GPA: 3.83 Columbia Urban League Job Training Center, Columbia, SC Certificate, Computer Applications, Minor: Customer Service Training, 2001 GPA: 3.9 Lower Richland High School, Hopkins, SC H.S. Diploma, 1993 GPA: 3.6 Personal References Available Upon Request		Helping others is helping yourself. We are all the same in the sight of God. Pray for our troops as they continue to fight for the freedom of all.


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